Warner Theatre Rules

Attending an event at the historic Warner Theatre promises an unforgettable experience with its rich history and diverse lineup of performances, including those by the Erie Philharmonic, Lake Erie Ballet, and the Erie Broadway Series. To ensure a safe, enjoyable, and respectful environment for all patrons, the venue enforces a set of rules and policies. This in-depth guide covers key areas such as accessibility, age requirements, and prohibited items, drawing from official venue information. Always check the specific event details or contact the Box Office at (814) 452-4857 for any updates, as policies can vary by show. Understanding these guidelines helps avoid disruptions and enhances your visit.

Accessibility

The Warner Theatre is committed to providing an inclusive environment for patrons with disabilities, adhering to the Americans with Disabilities Act (ADA) standards. All main entrances are accessible, allowing easy entry for those using wheelchairs or mobility aids. Ushers are available to assist with seating or navigation throughout the venue. For hearing-impaired guests, complimentary headsets are provided at the Manager’s Office – no deposit required, just a simple request. If you require special accommodations, such as ASL interpretation or audio descriptions, it’s advisable to contact the Box Office in advance to arrange these services. The theatre’s historic architecture has been modernized to include ramps and elevators where possible, but patrons should note that some older sections may have limitations. Wheelchair-accessible seating is available in various sections; specify your needs when purchasing tickets.

For those with visual impairments, large-print programs may be requested. The venue encourages early arrival to allow time for any necessary assistance, ensuring everyone can fully enjoy the performance without barriers. This policy not only complies with legal requirements but also reflects the theatre’s dedication to community inclusivity, making cultural events accessible to all Erie residents and visitors.

Animals & Service Dogs

While the Warner Theatre does not explicitly detail a policy on general pets, it aligns with standard ADA guidelines allowing service animals. Service dogs, trained to perform tasks for individuals with disabilities, are permitted entry and can accompany their handlers throughout the venue. These animals must remain under control, leashed or harnessed, and are not allowed on seats. Emotional support animals or pets do not qualify under this policy and are prohibited to maintain a safe and allergen-free environment for all patrons. If bringing a service dog, inform the Box Office when purchasing tickets to ensure appropriate seating arrangements. Venue staff may ask about the dog’s tasks but cannot require documentation or demonstration. Owners are responsible for the animal’s behavior and cleanup; any disruption could lead to removal.

This policy balances accessibility needs with the comfort of other guests, especially in a seated theatre setting where space is limited. For clarity on specific events, contact the venue directly, as some performances might have additional restrictions due to artist requests or show elements like pyrotechnics.

Age Requirements

Age policies at the Warner Theatre are designed to ensure a family-friendly yet appropriate atmosphere for various events. Generally, every person aged 2 and older must have a valid ticket for entry, promoting fairness and capacity control. Infants under 2 may be admitted without a ticket but must be held on a lap and not occupy a separate seat. However, exceptions exist for certain family-oriented shows, where younger children might be allowed more flexibility – always verify with the event description or Box Office. For performances with mature content, such as concerts or comedy acts, there may be age restrictions (e.g., 18+ or 21+ for alcohol-serving events), enforced with ID checks at the door. Parents should review show ratings and themes beforehand to avoid surprises.

This policy helps maintain order and protects younger audiences from unsuitable material, while allowing families to enjoy appropriate programming. If attending with children, consider noise levels and show duration, as restless kids could disrupt others. The venue’s approach underscores its role as a community hub, catering to diverse age groups while prioritizing safety and enjoyment.

Bag Policy

To enhance security and streamline entry, the Warner Theatre enforces a strict bag policy. Patrons are limited to one clear bag no larger than 12″x12″x6″, one gallon-sized plastic freezer bag, or a small clutch no bigger than 5″x8″x2″. Larger items, including backpacks, computer bags, coolers, or luggage, are prohibited and must be stored off-site or left in vehicles. Exceptions are made for medically necessary items (e.g., insulin pumps) and diaper bags, which undergo thorough inspection at entry. This policy reduces screening times and minimizes risks, allowing quicker access to your seats. Tips for compliance: Opt for clear bags to speed up checks, and leave non-essentials at home. If you’re carrying medications, have them ready for inspection. The rule applies to all events, reflecting heightened security measures in public venues post-9/11, and helps prevent the introduction of prohibited items. By adhering, you contribute to a safer environment for everyone.

Entry and Security

Entry at the Warner Theatre involves comprehensive security measures to protect patrons, staff, and performers. All guests undergo screening via metal detectors for ticketed events, with bags subject to visual and manual searches. Arrive early – doors typically open one hour before showtime – to account for potential lines. Weapons of any kind are strictly forbidden, and re-entry is not permitted once you exit. Security personnel are trained to handle various situations, including medical emergencies. Pro tip: Dress in layers that are easy to remove for checks, and cooperate fully to expedite the process. This policy, managed by Erie Events, ensures compliance with local laws and enhances overall safety, especially in a venue hosting large crowds.

Food, Drink & Alcohol

Outside food and beverages are prohibited to support venue concessions and maintain cleanliness. Inside, enjoy snacks, sodas, coffee, beer, wine, and mixed drinks from stands in the lobby. Alcohol is served to those 21+ with valid ID, and beverages must be transferred to Warner Theatre cups for seating areas. This prevents spills and complies with liquor laws. Concessions enhance the experience but remember moderation to avoid disruptions.

Payment Options

Concessions and merchandise accept contactless or card payments only – no cash – to promote hygiene and efficiency. Have your card or mobile wallet ready for quick transactions.

Photography and Recording

Photography and recording policies vary by event, set by artists. Check with the Box Office on show day. Generally, professional equipment is banned, but small personal cameras might be allowed for non-flash photos. Recording devices are prohibited except for media.

Prohibited Items

A extensive list includes weapons, large bags, pepper spray, knives, drugs, fireworks, drones, recording gear, and outside food. Violations lead to denial of entry.

Smoking Policy

The theatre is entirely smoke-free, including vaping and cannabis. No designated areas; step outside if needed, but no re-entry. In summary, these policies foster a respectful atmosphere. For more, visit the official site or call ahead.