Frequently Asked Questions

What is the address of the Warner Theatre?

The Warner Theatre is located at 811 State Street, Erie, Pennsylvania 16501, United States of America.

What is the camera, audio, and video policy?

The policy varies by show and follows rules set by artists and management. Contact the Box Office at 814-452-4857 on the day of the event for specific details.

What is the bag policy?

Patrons may bring one clear bag up to 12″x12″x6″ or one small clutch up to 5″x8″x2″. Larger bags are prohibited. Exceptions apply for medically necessary items and diaper bags after inspection.

Is there a coat check available?

Coat check is available in the Grand Lobby and new addition. This service is free, though donations supporting Warner restoration are appreciated.

Do children need tickets?

Individuals aged 2 and older require a ticket. Certain shows may have exceptions.

What concessions are offered?

Concession stands provide snacks, sodas, coffee, beer, wine, and mixed drinks for most events. Beverages in seating areas require a Warner Theatre cup. Only contactless or card payments are accepted.

What is the COVID policy?

COVID policies for masks, vaccinations, and tests differ by event. Review the event description or call the Box Office at 814-452-4857 for details.

Is there a dress code?

No specific dress code exists. Attendees at events like the Broadway Series or Erie Philharmonic often dress more formally, ranging from casual to formal attire.

How are emergency messages handled?

Provide your name and seat location to contacts or the house manager before the show. Staff will deliver any messages to your seat.

What happens if I arrive late?

Doors open one hour prior to performance. Ushers seat late arrivals during appropriate pauses to minimize disruption.

Where is lost and found?

Lost and found is in the Manager’s Office. Call 814-453-7117 after the performance to claim items.

What accommodations are available for patrons with special needs?

The theatre is accessible via main entrances. Ushers assist as needed. Headsets for hearing impaired are available at no charge from the Manager’s Office.

What items are prohibited?

Prohibited items include weapons, large bags, pepper spray, knives, illegal drugs, fireworks, recording equipment (unless permitted), tripods, outside food, and beverages.

What security measures are in place?

Metal detectors are used for all ticketed events. Bags undergo screening; patrons should bring only essential items to expedite entry.

Is smoking allowed?

Smoking is prohibited inside the theatre. Re-entry is not permitted.